1. What is Online Accounting Software?

Online Accounting Software are cloud-based software handling lawful accounting and traceable accounting processes like invoicing, billing, estimating, expense and time tracking, projecting etc. on the internet. This software does not take up valuable space on your hard drives as it runs on the cloud and work on the web browser. All of your accounting work is stored in a secure online environment and is accessible on the go anywhere any time. You can summon your bookkeeping through the accounting software’s website in your browser, and in many cases also through a mobile website and apps.

2. Why should one use online Accounting Software ?

It is easier than an Excel spreadsheets and paper-based accounting, it is also a perfect alternative option to the traditional accounting software. Your data is always backed up to a safe server, you can access your data anytime from anywhere.

3. What is Tax Deducted at Source (TDS)?

The concept of TDS was introduced with an aim to collect tax from the very source of income. As per this concept, a person (deductor) who is liable to make payment of specified nature to any other person (deductee) shall deduct tax at source and remit the same into the account of the Central Government. The deductee from whose income tax has been deducted at source would be entitled to get credit of the amount so deducted on the basis of Form 26AS or TDS certificate issued by the deductor.

3. What is Tax collected at source (TCS)?

Tax collected at source (TCS) is an extra amount collected as tax collected by a seller of specified goods from the buyer at the time of sale over and above the sale amount and is remitted to the government account. As per Income Tax Act 1961 Certain persons, being the sellers must collect a specified percentage of tax at the time of receipt of amount from their buyers on such transactions.

1. Can I create a tax invoice?

Yes, you can create a tax invoice for goods/services. To create a tax invoice you should ensure that the GSTIN of your company has been mentioned in the company profile. To view/edit company profile, you can go to the profile button on the portfolio page and select edit company profile.

2. Do I have to calculate the tax manually?

No, the tax will be automatically calculated on the basis of HSN Code mentioned at the time of creating an item.

3. Can I add a new customer while making an invoice?

Yes, you can add a new customer while making an invoice by clicking on the “Add new customer” button.

4. Can I add a new item while making an invoice?

Yes, you can add new customer while making an invoice by clicking on the “Add new item” button.

5. Do I have to select the place of supply?

No, this will be automatically selected by the software on the basis of details of customer provided in the customer profile.

6. Do I have to select whether CGST & SGST is applicable or IGST is applicable?

No, this will be automatically selected by the software on the basis of place of supply.

7. Do I have to search HSN Code over the internet?

No, HSN Code list is already provided by us under the lookup tab while creating new items.

8. After making an invoice can I takea printout of the same?

Yes, you can take a printout of the invoice by clicking on the “Print” button provided on the top of the page.

9. After making an invoice can I email the same to the customer?

Yes, you can email the invoice to the customer by clicking on the “Email” button provided on the top of the page.

10. After making an invoice can I Delete/Edit the same?

Yes, you can Edit/Delete the invoice by clicking on the view invoice button in sales and then click on “Edit/Delete” button as per your requirement.

1. How I can create a new Ledger?

Go to Portfolio > Master Data > Ledgers > Add New

2. Can I bulk import the ledgers through excel sheet?

Yes you can, go to: Portfolio > Master Data > Ledgers >Import Excel > Click here for demo excel. Download the demo excel file as mentioned above & then fill it accordingly & then upload it back.

3. Can I add a new ledger while booking a voucher?

Yes, you can add new ledger while booking a voucher by clicking on the “Add New Ledger” button.

4. Can I export the list of existing Ledgers in excel sheet?

Yes you can, go to: Portfolio > Master Data > Ledgers > Export Excel

5. Can I print the list of existing Ledgers?

Yes you can, go to: Portfolio > Master Data > Ledgers > Print

6. After creating a Ledger can I view the same?

Yes, you can edit the Ledger. Go to: Portfolio > Master Data > Ledgers > View

7. After creating a Ledger can I edit the same?

Yes, you can edit the Ledger. Go to: Portfolio > Master Data > Ledgers > Edit

8. After creating a Ledger can I delete the same?

Yes, you can delete the ledger. Go to: Portfolio > Master Data > Ledgers > Delete

8. How can you search a ledger from long list?

You can search ledger by it's name or can search by group name like current assets, fixed assets, etc. provided on the top of the page.

8. Whether a ledger can directy be created while making a voucher?

Yes, you can directly create a ledger while creating a voucher you don't need to create it by again going to master data.

1. What are the reports available to me?

Following reports are available to you:

• 1. Sales Reports
• 2. Purchase Reports
• 3. GST Output/Input Report
• 4. Stock Report
• 5. Cash/Bank/Wallet Report
• 6. All Ledgers Report

2. For which time period I can view the reports?

You can view the reports for the following time periods:

• 1. Daily
• 2. Weekly
• 3. Monthly
• 4. Quarterly
• 5. Half-yearly
• 6. Yearly

3. Can I view the graphical presentation of these reports?

Yes, the graphical presentation of these reports is available on the dashboard.

4. Can I print these reports?

Yes you can, go to: Portfolio > Reports > Select Desired Report > Print

5. Can I export these reports in excel?

Yes you can, go to: Portfolio > Reports > Select Desired Report > Export

1. How I can create a new customer?

Go to Portfolio > Master Data > Customers > Add New

2. Can I bulk import the customers through an excel sheet?

Yes you can, go to: Portfolio > Master Data > Customers >Import Excel > Click here for demo excel. Download the demo excel file as mentioned above & then fill it accordingly & then upload it back.

3. Can I add a new customer while making an invoice?

Yes, you can add a new customer while making an invoice by clicking on the “Add new customer” button.

4. Can I export the list of existing customers in the excel sheet?

Yes you can, go to: Portfolio > Master Data > Customers > Export Excel

5. Can I print the list of existing customers?

Yes you can, go to: Portfolio > Master Data > Customers > Print

6. After creating a customer can I view the same?

Yes, you can edit the customer. Go to: Portfolio > Master Data > Customers > View

7. After creating a customer can I edit the same?

Yes, you can edit the customer. Go to: Portfolio > Master Data > Customers > Edit

8. After creating a customer can I delete the same?

Yes, you can delete the service. Go to: Portfolio > Master Data > Customers > Delete

9. Can I search my customers from the Customer Details List?

You have an option to search your customer by his Name, e-Mail and GST no. Search text box is available under the Customer Details Title

1. How I can create a new Vendors?

Go to Portfolio > Master Data > Vendors > Add New

2. Can I bulk import the vendors through an excel sheet?

Yes you can, go to: Portfolio > Master Data > Vendors >Import Excel > Click here for demo excel. Download the demo excel file as mentioned above & then fill it accordingly & then upload it back.

3. Can I add a new vendor while making an invoice?

Yes, you can add a new vendor while making an invoice by clicking on the “Add new vendor” button.

4. Can I export the list of existing vendors in the excel sheet?

Yes you can, go to: Portfolio > Master Data > Vendors > Export Excel

5. Can I print the list of existing vendors?

Yes you can, go to: Portfolio > Master Data > Vendors > Print

6. After creating a vendor can I view the same?

Yes, you can edit the vendor. Go to: Portfolio > Master Data > Vendors > View

7. After creating a vendor can I edit the same?

Yes, you can edit the vendor. Go to: Portfolio > Master Data > Vendors > Edit

8. After creating a vendor can I delete the same?

Yes, you can delete the vendor. Go to: Portfolio > Master Data > Vendors > Delete

9. Can I search my Vendors from the Vendors Details List?

You have an option to search your Vendors by Vendors Name, e-Mail, GST no. and Mobile numbers. Search text box is available under the Vendor Details Title

1. How I can create a new Bank?

Go to Portfolio > Master Data > Banks > Add New

2. Can I bulk import the banks through an excel sheet?

Yes you can, go to: Portfolio > Master Data > Banks >Import Excel > Click here for demo excel. Download the demo excel file as mentioned above & then fill it accordingly & then upload it back.

3. Can I add a new Bank while booking a voucher?

Yes, you can add a new Bank while booking a voucher by clicking on the “Add New Ledger” button.

4. Can I export the list of existing Banks in excel sheet?

Yes you can, go to: Portfolio > Master Data > Banks > Export Excel

5. Can I print the list of existing Banks?

Yes you can, go to: Portfolio > Master Data > Banks > Print

6. After creating a Bank can I view the same?

Yes, you can edit the Bank. Go to: Portfolio > Master Data > Banks > View

7. After creating a Bank can I edit the same?

Yes, you can edit the bank. Go to: Portfolio > Master Data > Banks > Edit

8. After creating a Bank can I delete the same?

Yes, you can delete the bank. Go to: Portfolio > Master Data > Banks > Delete

9. Can I select the bank while making the invoices?

If you have added a bank in the master data, then while making invoice you can select the bank from SELECT PAYMENT MODE.

1. How I can create Cash?

In the Master Data -> Cash -> Add New

2. How can I add opening balance of cash ?

Master Data->Cash, During add new cash or Edit cash, Key in the opening balance in the space provided there.

3. Can I print the list of existing Cash?

Yes, In the Master Data-> Cash -> Print

4. After creating a Cash can I edit the same?

Yes, you can edit the Cash.

5. After creating a Bank can I delete the same?

Yes, you can delete the Cash.

6. Can I select the Cash while making the invoices?

If you have added a Cash in the master data, then while making invoice you can select the Cash from SELECT PAYMENT MODE.

1. How I can create a new service?

Go to Portfolio > Master Data > Services > Add New

2. Do I have to search for SAC Codes over the internet?

No, SAC Codes list is already provided by us under the lookup tab while creating new services.

3. Can I set the GST Rate for a service?

Yes, as soon as you will select the SAC Code from the list provided under the lookup button, the tax rate will be automatically attached to that particular service.

4. Can I set the Selling Price for a service?

Yes, you can do so while creating a service.

5. Can I add a new service while making an invoice?

Yes, you can add a new service while making an invoice by clicking on the “Add new service” button.

6. Can I bulk import the services through an excel sheet?

Yes you can, go to: Portfolio > Master Data > Services >Import Excel > Click here for demo excel. Download the demo excel file as mentioned above & then fill it accordingly & then upload it back.

7. After creating service can I edit the same?

Yes, you can edit the service. Go to: Portfolio > Master Data > Services > Edit

8. After creating service can I delete the same?

Yes, you can delete the service. Go to: Portfolio > Master Data > Services > Delete

1. What information is there in profile?

All the basic details of your company are available in profile namely: 1 Company Name 2 GSTIN 3 CIN/Aadhar 4 PAN 5 Referral Code 6 Mobile No. 7 Address 8 Company Website URL 9 Company Logo

2. How I can edit my company profile?

To edit the company profile, go to: Portfolio > Profile > Edit Company Profile

3. How I can change my password?

To change the password, go to: Portfolio > Profile > Change Password .

4. How I can create a sub-user?

To create a sub-user, go to: Portfolio > Profile > Create Sub User

5. Can I decide which permissions/rights I want to give to the sub-user?

Yes, you can choose the permission/rights of each sub-user separately. For this, while creating a sub-user you can provide permissions/rights to sub-user whether he can add, view, edit or delete anything or not.

6. How can I view all my sub-users ?

To view all sub-users go to: Profile > View Sub User

7. How can I edit, delete or view any sub-user ?

Go to: Profile>View Sub User and then click on edit, view or delete option available on the right side of the respective sub-user.

1. How can I create a new Item ?

For creating new Item, Go to: Master data -> Item -> Add New, there you need to keyin all the necessary details and click on Submit Button.

2. What details are required to be filled for creating an Item?

First You have to choose whether the Item is for " Self Consumption or Resale". By default Resale is selected. If you choose Self Consumption, the Created Item will not populate during invoice creation.
You need to Keyin " * Item Name , Quantity, HSN code, UQC, Barcode, Purchase price, Sales price".
No need to keyin IGST , CGST, SGST rates, these will be autopopulated once you select the correct HSN Code.

(*) shows the mandatory field.

3. Can I bulk Import the items through an Excel sheet ?

Yes, Click on the Import button under Item Details, This will open the Import Item Page, Choose the excel file and then click on the Upload button.

Click on the Demo excel button, this will Download the demo excel file. Fill the necessary fields accordingly and SAVE AS in the csv format before uplaod.

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4. Can I export the existing Item details on an Excel ?

Yes, Click on the Export button in the Item Details, This will automatically save the existing Item details into your PC through Excel.

5. Can I take print out of all the existing Items?

Yes, Click on the Print button in the Item Details. This will print all your existing Item details.

6. Can I Modify the Created Item?

Yes, To modify the created Item, Click on the appropreate i button from the left side under action column according to your needs.
To Edit -> click on Edit i button. To Delete -> Click on Delete i button. To View -> click on the View i button.

7. How can I edit, delete or view any sub-user ?

Go to: Profile>View Sub User and then click on edit, view or delete option available on the right side of the respective sub-user.

1. What are the different types of sales invoices provided under sales ?

Tax invoice, Export invoice, Bill of supply, Performa invoice, Service invoice, Debit note, Credit note, Delivery challan are the different types of invoices.

2. From where can I view all my invoices ?

Go to: Sales > View All Invoices , from here you can view all your invoices.

3. While creating any invoice do we need to mention all the customer details manually ?

No, when you create any invoice and mention the customer name, then automatically all you customer detail that you have feeded in master data will be shown. You don't need to add manually again all the details.

4. While making invoice is there any option of mentioning Discount ?

Yes when you make a invoice you can mention the discount %age and then automatically it will calculate taxable value considering it.

5. Can you include multiple items/services in one invoice ?

Yes you can inculde multiple item/service in one invoice by clicking on '+' button.

6. Do we need to mention HSN code or UQC every time when making invoice ?

When you add any item HSN code or UQC will be automatically uploaded from the item information you mentioned while creating master data.

7. Can we send Email or send SMS directly of any invoice ?

When you create any invoice you have the option to send Email or SMS directly from their.

8. Can we create E-way bill ?

Yes when you create an invoice you have the option to create E-way bill directly from their.

9. Can we create E-Invoice ?

Yes you can create E-invoice in our software.

1. From where can I view all my purchase goods/services ?

Go to: Purchase > View Purchase Goods/Services , from here you can view all your invoices.

2. While creating any invoice do we need to mention all the vendor details manually ?

No, when you create any invoice and mention the vendor name, then automatically all you vendor detail that you have feeded in master data will be shown. You don't need to add manually again all the details.

3. While making invoice is there any option of mentioning Discount ?

No, when you create any invoice and mention the customer name, then automatically all you customer detail that you have feeded in master data will be shown. You don't need to add manually again all the details.

4. What are the different types of purchase invoices provided under purchase ?

You can create Purchase invoice, Import invoice, Credit Note, Debit Note.

5. Do we have the option to choose whether any purchase made is on the reverse charge >

Yes while making a purchase invoice you can select whether reverse charge is applicable or not.

6. Whether TDS can be deducted while making the purchase invoice ?

When you make a purchase invoice there you will get the option to fill in the required TDS rate and then it will automatically calculate TDS in amount.

7. Can we send Email or send SMS directly of any invoice ?

When you create any invoice you have the option to send Email or SMS directly from their.

1. Can we change the language of Countmagic Page?

Yes, Please select the appropreate language from the dropdown at the top left side of the page. By default it is English and you can change it to Hindi, Punjabi, Bengali, Tamil, Kannada and Telugu

2. Can we change the Financial Year?

Switching to another Financial Year (F.Y) is quite simple in Count Magic, you need to select it from 'F.Y' available on the top ride side of page.